Returns & Exchanges
At ZeninTCG, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the unworn, unwashed items with original tags attached into their original packaging to ensure a safe transit.
Ship It Back
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing