Frequently Asked Questions
Everything you need to know about your ZeninTCG order.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. Our apparel is generally true-to-size unless otherwise noted in the description.
Can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.